Senior Sales Development Manager

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

We are looking for a Senior Sales Development Manager to drive Leisure and/or MICE business to Croatia and the Balkans. You will focus on growing our client portfolio, achieving defined sales targets, and promoting our own products across multiple channels. This role requires a proactive, well-connected professional with strong sales skills and industry knowledge.

Key activities:

·       Generate business to Croatia and surrounding countries

·       Responsible for enlarging the portfolio of KuoniTumlare clients

·       Drive sales development and performance for defined Key Accounts in coordination with other sales units

·       Ensure follow-up on sales activities and research market for new clients and client opportunities

·       Participate in sales trips, travel workshops, and fairs locally and internationally

·       Lead and execute marketing activities to support sales objectives.

·       Monitor market trends and competitor activities to identify new business opportunities.

·       Provide monthly sales reports, including analysis of market conditions and sales activities.

·       Plan and implement sales delivery targets and KPI’s.

·       Identify and pursue business opportunities arising from local tourism board initiatives and EU-funded projects

·       Propose innovative sales strategies based on market intelligence and external opportunities

·       Utilise digital tools and platforms for market research, opportunity tracking, and client management

·       Accompany and lead clients for the critical site inspections and On-site project coordination

·       Collaborate closely with the Country Manager and cross-functional teams to ensure alignment with company strategy.

·       Adapt quickly to changing market conditions and proactively address challenges and opportunities.

What We Offer:

·       Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.

·       Stability: 100 Years at the top of our field and still pushing into new territory.

·       Progression: We reward high performers and look to promote key talent internally.

·       Learning and Development opportunities for growth and Upskilling.

·       A Supportive Management Culture and autonomous working environment.

·       Company Wide Bonus Scheme.

·       Dedicated Employee Engagement Activities.

·       Annual Awards and Recognition for high Performers.

·       Friendly and Collaborative work environment

We Are Looking for a Person With:

·       Ideally 10+ years of progressive experience in sales within the travel, tourism, or hospitality sectors.

·       Proven track record in B2B sales, client acquisition, revenue growth, and long-term relationship management.

·       Demonstrated entrepreneurial spirit, strategic thinking, and determination to drive business results and open new markets.

·       Fluency in Croatian and English is essential; proficiency in additional languages is considered an advantage.

·       Outstanding interpersonal and communication skills, with the ability to engage, influence, and negotiate effectively at all levels.

·       Expertise in active sales techniques, including leading sales meetings, presentations, and workshops.

·       Strong ability to research, identify, and secure partnerships or grants through local tourism authorities, government agencies, and EU funding schemes.

·       Willingness and ability to travel regularly for industry events, trade fairs, client meetings, and site inspections, both locally and internationally.

·       Demonstrated ability to work effectively within cross-functional and multicultural teams, fostering collaboration and knowledge sharing.

·       Financial literacy, with experience in managing budgets, forecasting, and analysing sales performance metrics.

·      Proficiency in using digital tools and platforms for market research, opportunity tracking, client management, and reporting.

·      A proactive approach to monitoring market trends, competitor activities, and emerging opportunities.

·      Ability to work closely with and report to the Country Manager