Sales Support Executive

About the Role

The primary role of Sales Support is to provide documentation support for the Sales team to send to the Operations team, mainly in the areas of checking quotes, producing Go-Ahead documentation, itinerary. Contact with customers for briefing information and follow up. Reporting to Sales Manager, the jobholder would follow pre-defined standard operating procedures (SOP).

Key Responsibilities

-Quote responsibilities: check, amend, re-check on quotes, as requested; which include printing out quote sheets and attach where appropriate.

-Offers responsibility: producing offers and sending to the clients, and manage itinerary changes on behalf of Sales (where needed)

-Go-Ahead responsibilities: prepare Go-Ahead documentation for the Operations team, attach the offer letter, final itinerary, original quotes and other documents on behalf of Sales (where needed)

-Provide admin and documentation support to Sales team, in relation to market situation, destination/ competitor analysis, agent profiling, existing account management, reports, etc.

-Other support duties as and when assigned by manager.

To Succeed In The Role, You Should Have:

• Service-oriented with very positive working attitude
• Ability to prioritize work effectively, work independently with minimum supervision.
• Attentive to details and sensitive to figures.
• Organization skills and ability to multitask in a fast paced work environment.
• Highly motivated and a good teamwork player
• Knowledge of European destination is an advantage
• Min 1-2 working experience in sales function, in travel industry is an advantage.

We Are Looking for a Person is:

• A good team player.
• Communicative.
• Willing to learn.
• Self-motivated.
• Excellent attention to detail.
• With good communication skills.
• With critical thinking.
• Able to work independently with minimum supervision
• Able to work in a team and a collaborative environment.

What We Offer:

• Opportunity to work in an international environment
• Diverse & Inclusive culture
• Learning and training opportunities for growth
• Dedicated Employee Engagement Activities