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Assistant Manager Operations - Europe Destination

  • Mumbai, Mahārāshtra, India
Destination Management

Company Information & Job Details

About the Business / Function

Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveler’s needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

About the Role

To Operate go ahead tour by coordinating between Travel Agent & VI (Vertical Integration).

Key Responsibilities

  • To operate allocated/ confirmed tours.
  • To ensure efficient & seamless itinerary planning.
  • To coordinate with stakeholders at VI (Vertical Integration) /LDC (Long Distance Coach) & DO (Destination Office) (wherever applicable) for bookings as per requirements of agent.
  • To have a close eye on Overbudgets.
  • To ensure timely & correct invoices, once tours are terminated.

Job Requirements

To Succeed in The Role, You Should Have

  • Good knowledge of destinations and tourist attractions in Europe.
  • 5 to 6 years of experience.
  • Excellent communication skills in English (both verbal & written).
  • Industry/ Market knowledge.

We Are Looking for a Person With:

  • A team player, willing to get involved in broader issues, with a key focus on solving the requirements.
  • A collaborative self-starter with hands-on experience and a can-do attitude.
  • Having a pragmatic approach and the ability to address and solve challenges within a dynamic global environment.
  • Focusing on accuracy and details while working towards multiple deadlines.
  • Open-minded and with positive attitude, but also critically challenging existing processes and practices.
  • A disciplined thinker and analytical problem solver who has the capacity to manage complex issues and develop effective solutions in a timely fashion.

What We Offer:

  • Working in one of the world’s leading multinational company.
  • Probation period - only 3 months.
  • Diverse & Inclusive culture.
  • Learning Opportunity through an online learning platform with rich training courses and resources.
  • Dedicated Employee Engagement Activities.
  • Annual Bonus – as per company policy.
  • Long Service Award.
  • Paid leaves for Birthday and Wedding/Work Anniversary.
  • Following insurance from Date of Joining:

      - Group Medical Insurance with Sum Insured of up to 5 Lakh.

      - Term life Insurance - 3 times of your CTC.

      - Accidental Insurance - 3 times of your CTC.

  • Annual Off-Site Team Building.
  • End Year Party.
  • CSR programs.
  • Global Employee Engagement Events.
  • Mumbai, Mahārāshtra, India
Destination Management