Market Manager ITALY

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveler’s needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

About the Role

As responsible to generate business from Italy market (and any other market agreed with Italy GM), develop the sales and the portfolio of active clients, and reach sales objective defined by the management.

Key Activities:

• Promote KuoniTumlare services in Italy by visiting active or potential clients, making phone calls to new prospects
• Responsible to enlarge the portfolio of KuoniTumlare clients
• Generate group and FIT business using KuoniTumlare network in Europe or GBU network outside of Europe
• Promote activities aimed to promote destinations as specified on the annual target/goals
• Keep close communication with our local offices and make sure business is operated smoothly
• Investigate for new products or activities to be promoted on the market, in coordination with our destination offices
• Participate to sales trip, travel workshops and fairs in Europe as agreed with GM
• Organise fam trips and educational tours for the clients as required by GM
• Responsible for Marketing activities on his/her markets for own clients
• Responsible for providing monthly sales reports, analysis of the market and sales activities
• Provide reports to the General Manager after each sales trip, workshop, or fair attendance
• Responsible for checking the business profitability in coordination with the Revenue Control dept
• Ensure strict revenue control of the tours using company systems

Knowledge, Skills, Experience, Qualifications:

• Commercially minded and Sales driven
• Deep understanding of the travel industry and market situation
• Entrepreneurial and creative approach
• Strong analytical, organizational and communication skills
• Ability to effectively influence at multiple levels
• Demonstrated ability to work effectively with cross-functional teams
• Excellent at multitasking and ability to prioritize and meet deadlines
• Proven experience of operations and knowledge of internal procedures, systems, and process management
• Ability to lead and embrace change
• Project management
• Degree qualified in Tourism and Travel Business
• Fluent English language skills
• Good technical skills in Microsoft Office – Word/Excel/PDF

Attributes of The Role Holder:

• Delivering Results
• Focusing on Customers
• Analyzing and improving
• Leading & deciding
• Communicating
• Navigating change