Key Activities/ Objectives of this role:

• Answering queries, offering advice, and introducing new products and services to customers.
• Managing existing accounts and business development activities to grow and exceed sales and margin targets.
• Act as the point of contact for clients
• Ensuring that a high standard of sales service is offered at all times in line with the client and our service-level agreements.
• Using commercial judgment on pricing and costing to maximize revenue and profit margin.
• Preparing and following up all contractual paperwork to ensure payment agreements are in place for every client as well as producing reports and meeting business deadlines.
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience

TO SUCCEED IN THE ROLE, YOU SHOULD HAVE

• Proven work experience as a Sales account executive
• Hands-on experience with customer service
• An ability to grasp client needs and to increase customer engagement
• Solid knowledge of CRM software an MS office
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Analytical and time-management skills

WE ARE LOOKING FOR A PERSON WHO IS:

• Bachelor’s degree in any discipline ideally in Business Administration, Marketing, Travel & Tourism or relevant field.
• Have at least 3-5 years of Sales experience preferably from the following sectors: outbound travel; international airline or a B2B land operator;
• Have excellent communication in written and spoken English to negotiate and present in English;
• Have attention to detail and accuracy;
• Be high performing and results focussed;
• Have thorough planning and organization skills;
• Be customer focussed, highly motivated and a good team player

What we will offer :

• Opportunity to work in an international environment
• Diverse & Inclusive culture
• Learning and training opportunities for growth
• Dedicated Employee Engagement Activities
• Flexible & Remote Working