PROJECT Manager _ Congress

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business / Function

Since 1985, we have been a synonym for professional and successful congress organization and hold an extensive and continuously expanding network that’s bursting out of Europe. As one of the world’s leading professional congress organizers (PCO), we offer a wide portfolio of housing and PCO services from logistics to on-site management and from advanced web solutions to association management.

About the role

Project Manager will be integrated in our congress unit in Barcelona. PM will be responsible for managing several congresses in Europe, Responsible of the project, operational site and invoicing process, involved in any sales actions supporting our housing congress department and in close collaboration with our congress units across Europe.

Job Description

Key activities:

• Focus on operations tasks for Housing Congresses

• Project Manager for the project acquisition by actively managing the incoming requests / Leads the project execution

• In charge of the client relationship throughout the project life cycle

• Select & negotiate appropriate vendors to supply all components of the congress

• Get and stay in contact with Convention Bureaus and congress centers in Spain

• Responsible for planning, coordination and performing sales activities for congresses

• To help to cultivate and maintain the client relationship throughout the project life cycle

• Develops client proposals together with Congress Managers in Europe

• Oversees all financial matters related to the project

• Builds, develops, and grows supplier and client relationships vital to the success of the business

• Help closing Congresses and ensure this is done fast and reliable/accurate

• Ensure open communication with stakeholders re. above

• VAT application in Congress business

Skills:

• Profound education in the tourism/congress management sector

• Extensive experience and commercial knowledge of the congress association environment, key competitors, industry issues and related technology

• Strong analytical skills with an eye for detail

• Excellent knowedge of EventsAir

• Working in PCO business before

• Good knowledge using IT tools like MS Office tools (especially Excel)

• Experience using IT in front office systems and/or back office accounting systems

• Industry-knowledge would be a plus but not mandatory

• Proven ability to effectively build professional relationships and manage external as well as internal resources

• Fluency in English and at least 1 other European language

• Strong communication skills (speaking, reading and writing) & IT literacy

• Problem solving skills

Complexity:

• Successfully managing the financial tasks related to Congresses around Europe

• Dealing with stakeholders from different cultural backgrounds

• Meeting deadlines form hotel contracts, payments, and reports

• As a person you need to be positive, open minded, able to quickly embrace changes and thrive in multitasking in a hectic environment with short deadlines

• Fluency in English business language (speaking, reading and writing) is absolute mandatory due to communication across Europe

Personal Characteristics:

• Committed, responsible and keeps deadlines as well as work structured and efficiently towards set goals

• Must be a self-starter with high energy who must be hands-on, willing to drive operational activities and to engage clients and suppliers in any way possible to meet targets in a regular basis

• A clear communicator who is ambitious, hardworking and creative minded

• Willing to increase knowledge through the daily interaction with colleagues

• Strong accounting mind-set and proven achievements from a similar position

• Excellent multitasker

• Able to keep smiling even though working in a stressful environment