Market Manager - MICE Mexico

Our Company

KuoniTumlare, member of the Global Travel Network by JTB, supports the meeting, incentive, congress and event industry with professional Destination Partner services. From innovative corporate event production to ground logistics that run like clockwork, our experts reveal each location in ways that are both wonderfully authentic and perfectly tailored. We benefit from global presence; each of our offices worldwide is represented by carefully handpicked professionals who know everything about their destinations. We have endless local knowledge and the inspiration to create for our clients a truly perfect experience, anywhere they want.

The Job

All Candidates must be based in Mexico City.

The purpose of this role is to drive the development of a defined Source Market (Mexico), accelerate sales, nurture existing relationships, manage key accounts, acquire new clients and reactivate dormant potential clients for both agencies and corporate clients for the Meetings & Events European network of Kuoni Tumlare.

Key Activities:

• Candidate will be responsible for the sales development and performance for the defined Key Accounts within the defined geographic location (Mexico)

• Candidate will be accountable and budget responsible for the financial performance of the assigned source market and the set tasks and financial targets outlined in the goals 

• A monthly business activity report to be submitted to sales support and superior by end of each month as per provided deadline dates.

• Continuous research of the market, looking for new opportunities and approaching clients

• Identifying marketing and sales activities, increasing our market share with sustainable business opportunities, improving our market positioning and brand awareness

• Making sure that information and intelligence regarding the source market, clients and their potential gets communicated across the network.

• Managing the subordinates in a professional business oriented and compliant manner

Skills and Experience:

• Degree in tourism / business administration / marketing / event management

• Minimum 5 years of sales and business development experience in MICE and understanding of client expectations of the market

• Spanish mother tongue, with strong knowledge of the local culture and business environment

• Business fluency in English

• Based in Mexico City or surrounding areas, with *availability to travel within Mexico*

• Ideally the candidate has a network of existing contacts in key cities such as Mexico City, Monterrey, and Guadalajara

• Strong skills in client relationship management, negotiation, collaboration, problem-solving, strategy development and implementation

• Strong IT literacy, ability to prepare client reports and maintain structured follow-up, presentation skills

• Familiarity with local procurement procedures, payment terms, and the pitch process

• A professional attitude with patience, adaptability and the ability to manage multiple client expectations

• Strong relationship management and interpersonal skills

What We Offer:

• Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.

• Stability: 100 Years at the top of our field and still pushing into new territory

• Progression: We reward high performers and look to promote key talent internally

• Learning and Development opportunities for growth and Upskilling

• A Supportive Management Culture and autonomous working environment

• Company Wide Bonus Scheme

• Dedicated Employee Engagement Activities

• Flexible & Remote Working

• Annual Awards and Recognition for high Performers

• Friendly and Collaborative work environment