Japanese speaking Tour Coordinator

Job description

  • Preparing bookings, confirmations, special arrangements for all types of groups and series tours within the countries of Destination given
  • Securing cancellation within deadline
  • Double checking and coordination of all services
  • Maintain the itineraries so that to provide the best possible schedule as well as services
  • Overall responsibility of revenue, securing maximum margins for land services
  • Ensure that all rates, details and booking status are correctly updated in the system
  • Keeping deadlines according to general company policy
  • Securing quality control
  • Preparation of documents (final ITI, vouchers, etc.)
  • Ad hoc assignments
  • Close communication with Sales Offices about supplier bookings, communication with different Suppliers, with Placing Team, with other destination offices
  • Follow up on over budget situations

Requirements

  • Proficiency with Microsoft Word, Excel, Power Point
  • Solid computer skills (Internet Browser)
  • English and Japanese language skills, both oral and written
  • Excellent communication skills, both oral and written, precise, proactive
  • Good negotiation and time management skills, especially during high season
  • Team player and revenue focused attitude
  • Meeting deadlines and ability to work according to specific procedures