Internship - Executive Coordinator for Thematic Travels

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveler’s needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

About the Role

We are currently offering in JTB Italy srl, based in Rome, an internship experience in the Maestro Department.

Job profile

• Operate within the Maestro Department, which sits between Sales and Operations and arranges and supervises performance-related services for thematic tours, including choir and orchestra concerts, music festivals, and cultural and sports events.

• Support the Maestro Team in daily administrative and operational activities, under the supervision of the Maestro Team Manager.

• Learn how performance-based group travel is quoted, planned and promoted within a global DMC.

• Contribute to inquiry handling, venue research, coordination with Destination Offices and the preparation of promotional activities for concerts and events. Reporting structures and key relationships

• Reporting to the Maestro Team Manager.

• Close collaboration with the Maestro Team and, on department-wide matters, with the Maestro Department Director.

• Regular interaction with Destination Offices worldwide, particularly in Europe and Asia.

• Interaction with Sales, Operations and external partners (venues, local associations, suppliers) under the guidance of the Team.

Key activities:

• Operations & Administration

• Support with inquiry management and quotation preparation, ensuring accurate venue research and alignment with client specifications.

• Research suitable venues, performance opportunities and complementary activities, collecting key technical details (capacity, instruments available, stage and riser setup, rehearsal slots, availability).

• Support the verification of performance feasibility, checking venue requirements, timing and logistics against the tour itinerary.

• Assist in coordination with Destination Offices by preparing and tracking requests, confirmations and follow-ups.

• Maintain departmental files, client records and documentation, keeping shared folders up to date to ensure a smooth information flow within the team.

• Support the preparation of basic reports and data summaries, such as inquiry tracking and venue database updates.

Promotion & Audience Development

• Support the Team in developing promotion plans for concerts and events, contributing research and ideas.

• Research local groups, associations, schools and cultural organisations that may promote the event or attend as audience members.

• Build and maintain a database of local media outlets, such as online platforms and newspapers.

• Support the preparation of outreach materials, such as press releases and event descriptions, for Team review.

• Assist in the preparation of promotional materials, following up with design and printing suppliers on timelines and proofs as instructed by the Team.

• Support the preparation of content for the department’s promotional channels, including social media, under supervision.

Job Requirements

To Succeed in the Role, You Should Have:

• Excellent written and verbal English and Italian skills.

• Good knowledge of the Microsoft Office suite, particularly Excel and PowerPoint.

• Basic reporting and data organisation skills.

• A genuine interest in music, the performing arts and/or cultural events.

• Good communication skills and a courteous, professional approach with international partners.

• A problem-solving attitude and eagerness to learn.

• Residence or Domicile in Rome or Latium Region

Considered a Plus:

• A Bachelor’s degree in Tourism, Music, Arts Management, Communication or a related field.

• Working knowledge of German, French or another additional language.

• Familiarity with social media (Facebook, Instagram) and basic content tools.

• Previous experience, including academic or volunteer, in event organisation, choirs, orchestras or cultural associations.

Personal Characteristics:

• Good organisational and time-management skills, with the ability to prioritise tasks.

• Accuracy and attention to detail. • A collaborative team player who keeps shared work and files updated.

• Flexibility and adaptability in a dynamic, international environment.

• Creativity and curiosity in proposing new ideas.

What You Will Learn

• How performance-based group tours are quoted, planned and delivered within a global DMC.

• Venue selection and performance logistics for choirs, orchestras and festivals.

• Coordination with international Destination Offices.

• Planning and execution of event promotion and audience development.

What We Offer

• Opportunity to work in an international environment.

• Diverse & Inclusive culture.

• Learning and training opportunities for growth.

• Dedicated Employee Engagement Activities.

• Internship reimbursement as per Latium Region regulations (€800 gross per month).

In line with EU Pay Transparency Directive, we are committed to fair and equitable Pay Practices. We do not ask candidates about their current salary or previous renumeration. Compensation is graded and based on objective criteria such as requirements of the role, relevant skills, experience and market benchmarks.