Hotel Procurement Manager (MICE & Premium Groups) (London/Rome/Paris/Madrid/Amsterdam/Frankfurt, Vienna, Prague/Budapest)

Job description

As Hotel Procurement Manager (Mice & Premiums Groups), you will be responsible for the procurement and securing hotel rooms along with any additional required facility for high value business which includes large Premium Ad-hoc groups, mid and large Incentive groups and special interest groups coming into Europe.

You will also have a portfolio of hotels to contract, for our traditional Leisure Groups business segments.

This role requires a strong background in Tourism and hotel industry and excellent relationship with international hotel chains or individual hotels across countries. This position will be largely office based but may require limited travelling.

You will work closely with our global Sales and Operation division to support the offers & products that are competitive and suitable to customers throughout different demand cycles. The role expects you to be able to strike a balance between strategic thinking and operational capability. 

Job requirements

Reporting structures and key relationships

As Hotel Procurement Manager (MICE & Premium Groups), you will:

  • Report to the Regional Procurement Manager Hotel
  • Coordinate closely with the Procurement Manager Hotel
  • You will work closely with the relevant MICE / DMC teams in local office and sales office
  • Align with and support the hotel Reservation team
  • Further build and maintain good internal relationships with a broad range of stakeholders including Procurement, Reservation, Accounting, Sales and Operations

Key activities

  • Negotiation of rates, space & conditions plus all special requirements for Premium adhoc requests
  • Manage option bookings until tours are in the system and can be passed over to relevant MICE Project teams and Reservations
  • Aim to maximize profit through exclusive commissions, renegotiated conditions etc…
  • Once received and negotiated, liaising closely with sales
  • Ensure all associated administrative tasks are followed up promptly
  • Contract a selection of assigned hotels applying the company’s market-leading procurement strategy and guidelines
  • Ensure rate competitiveness of your portfolio (in line with market rates and set KPI targets) and take corrective measures in coordination with your supervisor
  • Ensure destination knowledge transfer to Reservation and Sales teams
  • Reach special / exclusive agreements with key suppliers, (override deals, marketing contribution)
  • Identify business risks and mitigate them
  • Ensure all business activities comply with relevant financial, legislative, legal demands and ethical standards of the organisation

Knowledge, skills and experience

  • Demonstrable experience in an international procurement, handling of MICE / Large movements, business development, account or revenue management role, ideally in the hospitality or travel industry
  • Higher education in a related field
  • Strong communication skills (written / spoken) in English and local language of your destinations at business level
  • Proven ability to
    • work effectively in a fast-moving organization, achieving objectives through personal leadership
  • successfully drive a strategic plan in a fast paced, dynamic/turnaround environment
  • effectively build relationships at senior levels and manage external as well as internal resources
  • Strong delivery focus and a proven track record of implementing workable solutions
  • IT proficiency including good working knowledge of Microsoft Office (data analysis in Excel and reporting in PowerPoint)

Personal Characteristics

  • Solution oriented decision maker with strong business acumen
  • Excellent communicator
  • Independent worker with positive can-do attitude
  • Ability to cope with different levels of stress