Destination Sales Development Manager

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes My Bus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

The Role:

You will be responsible for generating Leisure and MICE business from Norwegian market ( and any other market agreed with GM) and/or TO the Norwegian destination, develop the sales and the portfolio of active clients, reach sales objectives as defined by the management.

Key Activities

• Promote KuoniTumlare services in Norway by visiting active or potential clients, making phone calls to new prospects

• Responsible to enlarge the portfolio of KuoniTumlare clients

• Promote activities aimed to promote destination Norway as specified on the annual target/goals

• Keep close communication with our local offices and make sure business is operated smoothly

• Investigate for new products or activities to be promoted on the market, in coordination with our destination office

• Participate to sales trip, travel workshops and fairs in Europe as agreed with CM

• Organise fam trips and educational tours for the clients as required by CM

• Responsible for Marketing activities on his/her markets for own clients

• Acquiring new customers (domestic & worldwide)

• Build and nurture strong relationships with key accounts to drive repeat business.

• Develop tailored proposals, negotiate contracts, and close deals to meet revenue targets.

• Monitor market trends and competitor activities to identify new business opportunities.

• Responsible for providing monthly sales reports, analysis of the market and sales activities

• Provide reports to the Country Manager after each sales trip, workshop, or fair attendance

• Responsible for checking the business profitability in coordination with the Revenue Control dept

• Responsible for group sales revenue and profit targets in line with budget for the market, and ensuring the sales team is providing quality customer service.

• Plan and implement sales delivery targets and KPI’s.

• Accompany and lead clients for the critical site inspections and On-site project coordination

• Ensure strict revenue control of the tours using company systems

• Make client offers, follow up and contracts

• Ensure each confirmed group is fully prepaid in due time unless credit facilities exist

Knowledge, skills and experience:

• Commercially minded and Sales driven

• Proven track record in a DMC or proven working experience within the MICE industry in Norway

• Good connection within the MICE network in Norway (Convention Bureaus, Suppliers, Tourist Organization)

• Deep understanding of the travel industry and market requirements

• Degree qualified in Tourism and Travel Business

• Entrepreneurial and creative approach

• Project management

• Good technical skills in Microsoft Office – Word/Excel/PDF

• Fluent English and Norwegian language skills     

• Very well organized, able to prioritize tasks

• Ability to work under a lot of pressure from the clients

• Excellent communication skills to collaborate with our destination offices

• Team spirit, ability to work within a group

• Experience in Inbound Travel in Europe experience is an asset

• Demonstrated ability to work effectively with cross-functional teams

• Working location remotely

The ideal candidate will be:

• Motivated and have a positive attitude

• A Good communicator, at internal level with colleagues and external level with clients

• Self-organised, and has the ability to work under pressure to deadlines

• Proactive, self-driven, responsible

• Detailed oriented, and has the capacity to solve problems

• Open-minded personality, and likes to travel and learn about other cultures

What We Offer:

• Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.

• Stability: 100 Years at the top of our field and still pushing into new territory

• Progression: We reward high performers and look to promote key talent internally

• Learning and Development opportunities for growth and Upskilling

• A Supportive Management Culture and autonomous working environment

• Company Wide Bonus Scheme

• Dedicated Employee Engagement Activities

• Flexible & Hybrid Working

• Annual Awards and Recognition for high Performers

• Friendly and Collaborative work environment