Destination Sales Development Manager - Poland

About Kuoni Tumlare

At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape

The Job:

About the role: You will be responsible for generating Leisure and MICE business from POLISH market (and any other market agreed with GM) and/or TO Polish destination, develop the sales and the portfolio of active clients, reach sales objective defined by the management.

Key Activities

• Promote KuoniTumlare services in Poland by visiting active or potential clients, making phone calls to new prospects

• Responsible to enlarge the portfolio of KuoniTumlare clients

• Promote activities aimed to promote destination Poland as specified on the annual target/goals

• Keep close communication with our local offices and make sure business is operated smoothly

• Investigate for new products or activities to be promoted on the market, in coordination with our destination office

• Participate to sales trip, travel workshops and fairs in Europe as agreed with CM

• Organise fam trips and educational tours for the clients as required by CM

• Responsible for Marketing activities on his/her markets for own clients

• Acquiring new customers (domestic & worldwide)

• Build and nurture strong relationships with key accounts to drive repeat business.

• Develop tailored proposals, negotiate contracts, and close deals to meet revenue targets.

• Monitor market trends and competitor activities to identify new business opportunities.

• Responsible for providing monthly sales reports, analysis of the market and sales activities

• Provide reports to the Country Manager after each sales trip, workshop, or fair attendance

• Responsible for checking the business profitability in coordination with the Revenue Control dept

• Responsible for group sales revenue and profit targets in line with budget for the market, and ensuring the sales team is providing quality customer service.

• Plan and implement sales delivery targets and KPI’s.

• Accompany and lead clients for the critical site inspections and On-site project coordination

• Ensure strict revenue control of the tours using company systems

• Make client offers, follow up and contracts

• Ensure each confirmed group is fully prepaid in due time unless credit facilities exist

Knowledge, skills and experience

• Commercially minded and Sales driven

• Proven track record in a DMC or proven working experience within the MICE industry in Poland

• Good connection within the MICE network in Poland (Convention Bureaus, Suppliers, Tourist Organization)

• Deep understanding of the travel industry and market requirements

• Degree qualified in Tourism and Travel Business

• Entrepreneurial and creative approach

• Project management

• Good technical skills in Microsoft Office – Word/Excel/PDF

• Fluent English and Polish language skills     

• Very well organized, able to prioritize tasks

• Ability to work under a lot of pressure from the clients

• Excellent communication skills to collaborate with our destination offices

• Team spirit, ability to work within a group

• Experience in Inbound Travel in Europe experience is an asset

• Demonstrated ability to work effectively with cross-functional teams

The ideal Candidate will be:

• Motivated and positive attitude

• Good communication skills, at internal level with colleagues and external level with clients

• Self-organised, ability to work under pressure to deadlines

• Proactive, self-driven, responsible

• Detailed oriented, capacity to solve problems

• Open-minded personality, like to travel and learn about other cultures