
Destination Sales Development Manager - Poland
- Hybrid
- Warsaw, Mazowieckie, Poland
- Destination Management
Company Information & Job Details
About Kuoni Tumlare
At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape
The Job:
About the role: You will be responsible for generating Leisure and MICE business from POLISH market (and any other market agreed with GM) and/or TO Polish destination, develop the sales and the portfolio of active clients, reach sales objective defined by the management.
Key Activities
Promote KuoniTumlare services in Poland by visiting active or potential clients, making phone calls to new prospects
Responsible to enlarge the portfolio of KuoniTumlare clients
Promote activities aimed to promote destination Poland as specified on the annual target/goals
Keep close communication with our local offices and make sure business is operated smoothly
Investigate for new products or activities to be promoted on the market, in coordination with our destination office
Participate to sales trip, travel workshops and fairs in Europe as agreed with CM
Organise fam trips and educational tours for the clients as required by CM
Responsible for Marketing activities on his/her markets for own clients
Acquiring new customers (domestic & worldwide)
Build and nurture strong relationships with key accounts to drive repeat business.
Develop tailored proposals, negotiate contracts, and close deals to meet revenue targets.
Monitor market trends and competitor activities to identify new business opportunities.
Responsible for providing monthly sales reports, analysis of the market and sales activities
Provide reports to the Country Manager after each sales trip, workshop, or fair attendance
Responsible for checking the business profitability in coordination with the Revenue Control dept
Responsible for group sales revenue and profit targets in line with budget for the market, and ensuring the sales team is providing quality customer service.
Plan and implement sales delivery targets and KPI’s.
Accompany and lead clients for the critical site inspections and On-site project coordination
Ensure strict revenue control of the tours using company systems
Make client offers, follow up and contracts
Ensure each confirmed group is fully prepaid in due time unless credit facilities exist
Job Requirements
Knowledge, skills and experience
Commercially minded and Sales driven
Proven track record in a DMC or proven working experience within the MICE industry in Poland
Good connection within the MICE network in Poland (Convention Bureaus, Suppliers, Tourist Organization)
Deep understanding of the travel industry and market requirements
Degree qualified in Tourism and Travel Business
Entrepreneurial and creative approach
Project management
Good technical skills in Microsoft Office – Word/Excel/PDF
Fluent English and Polish language skills
Very well organized, able to prioritize tasks
Ability to work under a lot of pressure from the clients
Excellent communication skills to collaborate with our destination offices
Team spirit, ability to work within a group
Experience in Inbound Travel in Europe experience is an asset
Demonstrated ability to work effectively with cross-functional teams
The ideal Candidate will be:
Motivated and positive attitude
Good communication skills, at internal level with colleagues and external level with clients
Self-organised, ability to work under pressure to deadlines
Proactive, self-driven, responsible
Detailed oriented, capacity to solve problems
Open-minded personality, like to travel and learn about other cultures
- Warsaw, Mazowieckie, Poland
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