Destination Management Coordinator

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Role

To deliver high quality service and support for all groups visiting UK, Ireland and Benelux regions by supporting with land service quotations to our global sales teams, building strong relationships with suppliers, helping with promotions and project work and supporting our Procurement Managers.

This role is full time and offers hybrid working. Office attendance is required 2 days a week: Tuesday and Wednesdays. Our office is based in Aldgate, London.

Key Responsibilities

• Work on tour quotations for our destinations.

• Checking itineraries and services quoted by sales teams to ensure feasibility and making suggestions where necessary to maximize contribution to margin.

• Researching activities and touring ideas for our destinations.

• Communicating with our suppliers for accurate costings.

• Undertake project work as required by management.

• Handle contract loading on the relevant operating systems.

• Complete any rate collection/negotiation activities requested your Manager.

• Provide active and ongoing support and knowledge transfer to the company’s sales organisation.

• Pre/Post season analysis and recommendations

• Assist in building a network of key relationships within your destination, including suppliers, local and national tourist boards/agencies.

• Upselling and distribution of new destination itineraries and activities.

• Support and promote our destinations to our global sales teams.

• Communicate destination updates to the business within a timely manner.

To Succeed in the Role, You Should Have:

• Sound commercial mind and be sales driven

• Proven ability to build strong relationships

• Good English oral and written communication skills

• Entrepreneurial and creative approach.

• Destination expertise (good knowledge of UK, Ireland or Benelux regions preferred)

• Excellent at multitasking and ability to prioritize and meet deadlines.

We Are Looking for a Person With:

• Delivering Results

• Focusing on Customers & Suppliers

• Good communication skills

• Collaborative nature

• Analyzing and improving

• Ability to navigate change

What we offer

• Global Brand: Opportunity to work in an international environment.

• Stability: 100 Years at the top of our field and still pushing into new territory

• Progression: We reward high performers and look to promote key talent internally

• Learning and Development opportunities for growth and Upskilling

• A Supportive Management Culture and autonomous working environment

• Company Wide Bonus Scheme

• Dedicated Employee Engagement Activities

• Flexible & Hybrid Working

• Annual Awards and Recognition for high Performers

• Friendly and Collaborative work environment