Destination Development Manager

About Kuoni Tumlare

Kuoni Tumlare is a Destination Management Company, part of JTB Group who deliver travel solutions and experiences that create value for our Partners and Society. We’re a fun group, we value our employees’ contributions and opinions, and strive to develop talent internally. The travel industry is dynamic, exciting, and adaptable with many interesting opportunities to explore.

About the Role:

As Destination Development Manager, you are responsible for the development of Germany & Austria as a travel destination in order to grow business. This will include identifying new products and the procurement of land services (i.e. restaurants, tourist attractions, guides, unique experiences, motor coaches, transportation, etc.). You build strong relationships with suppliers and tourist boards on a local and regional level to deliver new products that are competitive and suitable for our worldwide customer base and business segments. You will initiate, plan and implement partnerships with tourist boards and suppliers.

Development of the product portfolio by identifying gaps and contracting existing and new land services applying the company’s market-leading procurement strategy and guidelines within the target destinations .

• Initiate partnership campaigns with local and or regional tourist boards to grow sales and increase marketing income.

• Negotiate exclusive agreements with suppliers and tourist boards (override deals / marketing contribution)

• Create and develop target-group-specific inspirational sample itineraries to support sales

• Create travel packages in cooperation with your line Manager and contracting colleagues,

• Set up and implement an annual marketing calendar in close cooperation with your line Manager

• Develop and regularly communicate product information using existing communication channels ensuring destination knowledge at point of sales (e.g. newsletters, webinars, memos and posts) .

• Align Sales’ with destination trends (supply side) and constantly look for new product ideas

• Support quotations and include new products and ideas where possible.

• Ongoing market and competitor analysis: Monitor market trends, product innovation and competitors to reflect in product development for existing and new target groups

• Ensure rate competitiveness of the contracted services (in line with market rates and set KPI targets) and take corrective measures in coordination with your line Manager

• Ensure destination knowledge transfer of the product portfolio to , Operations, MICE (where relevant) and Sales teams including planning and organising training and webinar sessions together with Procurement and Destination Services.

• Visit trade fairs, workshops and other events within the destination to build knowledge and relationships

• Ensure all business activities comply with relevant financial, legislative, legal demands and ethical standards of the organisation

• Promote sign up and usage of our internal online partner and e-billing tools

• Deliver on time reporting when needed

• Identify business risks and mitigate them

• Full understanding of various systems usages

Knowledge, Skills and Experience:

• Several years of experience in procurement, planning, quotation and publishing tour packages under sales aspects.

• Experience in self-organized events and marketing-effective copywriting.

• Strong knowledge of the travel destination Germany & Austria

• Innovative thinking and problem-solving abilities together with the ability to identify and capitalize on new trends and opportunities.

• Excellent relationship with partners in Germany & Austria or source Market is of advantage.

• Significant experience in group travel business is of advantage.

• Strong communication skills (written / spoken) in German native level and English at business level

• Strong delivery focus and a proven track record of implementing workable solutions

• Excellent skills in setting up PowerPoint presentations

• IT proficiency including good working knowledge of Microsoft Office (i.e. data analysis in Excel)

What We Offer:

• Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.

• Stability: 100 Years at the top of our field and still pushing into new territory

• Progression: We reward high performers and look to promote key talent internally

• Learning and Development opportunities for growth and Upskilling

• A Supportive Management Culture and autonomous working environment

• Company Wide Bonus Scheme

• Dedicated Employee Engagement Activities

• Flexible & Hybrid Working

• Annual Awards and Recognition for high Performers

• Friendly and Collaborative work environment