Business Analyst

About Kuoni Tumlare

At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape.

The Job:

To support Kuoni Tumlare in global IT projects and development requests, which are conducted across multiple teams and locations. The Business Analyst will work on both web-based and internal legacy applications, ensuring accurate delivery under pressure and tight deadlines. The role is pivotal in bridging business needs with technical solutions, particularly within agile development environments.

• Collaborate with cross-functional teams including developers, testers, and product owners

• Translate business needs into tangible, prioritized user stories and requirements, using agile methodologies when needed

• Contribute to backlog grooming, sprint planning, daily stand-ups, and retrospectives.

• Lead workshops and challenge business units on their input and assumptions to refine deliverables.

• Support the business in preparing and executing user acceptance tests (UAT) and follow up on issue resolution.

• Maintain and manage product backlogs in tools like JIRA, ensuring alignment with business priorities.

• Establish mutual trust and work closely with project workstreams & representatives from the group’s business.

• Collaborate with other BA’s, the developers and testers to ensure feasibility and implementation.

• Working in both web-based applications and legacy systems, the role requires the ability to work accurately whilst under pressure to achieve deadlines.

Requirements:

• 3+ years of previous experience in a BA role

• Proven experience working within agile frameworks (e.g., Scrum, Kanban).

• Strong understanding of business process design, requirements gathering, and application architecture.

• Proficiency in Microsoft Office suite and agile tools (e.g., JIRA, Confluence).

• Excellent verbal and written communication skills in English.

• Strong analytical and conceptual thinking with the ability to frame problems and solutions quickly.

• Cultural awareness, inclusivity, and a cooperative attitude to build credibility and maintain relationships.

• Flexibility and resilience under pressure, with effective work planning and prioritization skills.

What We Offer:

• Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.

• Stability: 100 Years at the top of our field and still pushing into new territory

• Progression: We reward high performers and look to promote key talent internally

• Learning and Development opportunities for growth and Upskilling

• A Supportive Management Culture and autonomous working environment

• Company Wide Bonus Scheme

• Dedicated Employee Engagement Activities

• Flexible & Hybrid Working

• Annual Awards and Recognition for high Performers

• Friendly and Collaborative work environment