Destination Management Coordinator

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Role

We have an exciting opportunity for an enthusiastic Japanese speaker to join our dynamic team. This position is well suited to an individual who is looking to create and plan exceptional leisure and luxury itineraries for our inhouse JTB tours, within the UK, Ireland, and Benelux region. This is a great opportunity for anyone with an operational background to develop into a destination planning role, by working alongside our hotel and service procurement teams, operations teams, and Japan sales teams to build, recommend, and plan outstanding experiences for our clients, and help promote our destinations to key stake holders.

This role is full time and offers hybrid working. Office attendance is required 2 days a week: Tuesday and Wednesdays. Our office is based in Aldgate, London.

Key Responsibilities

• Analysis of previous seasons tours to make recommendations for future planning.
• Checking logistics of tours for feasibility.
• Utilizing portfolio of contracted services to build and develop touring itineraries, within budget.
• Liaising with other internal departments and suppliers to create and develop itineraries, within budget.
• Researching relevant and unique products to compliment client’s requirements.
• Updating in house systems with accurate tour and cost details.
• Creating destination promotional material.
• Projects as specified by team manager.

To Succeed in the Role, You Should Have:

• Must be fluent in Japanese and English (both written and verbal).
• Understanding of Japanese market requirements.
• Experience in planning or operating group tours.
• Strong destination knowledge of UK, Ireland, and/or Benelux regions advantageous.
• Proficient in all Microsoft Programs.

We Are Looking for a Person With:

• Excellent attention to detail.
• Good communication skills.
• Strong analytical and forward-thinking skills.
• Strong problem solver.
• Good team player.

What we offer

• Global Brand: Opportunity to work in an international environment.
• Stability: 100 Years at the top of our field and still pushing into new territory
• Progression: We reward high performers and look to promote key talent internally
• Learning and Development opportunities for growth and Upskilling
• A Supportive Management Culture and autonomous working environment
• Company Wide Bonus Scheme
• Dedicated Employee Engagement Activities
• Flexible & Hybrid Working
• Annual Awards and Recognition for high Performers
• Friendly and Collaborative work environment